Terms of Service

1. Acceptance of Terms

By accessing or using ViralSignal ("the Platform", "the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Platform.

2. Description of Service

ViralSignal is an AI-powered content generation platform that analyzes publicly available Threads post patterns and generates content suggestions for creators. The service is designed for creators and businesses in the Taiwan and Hong Kong markets.

3. Account Registration

To use certain features, you must create an account. You agree to:

• Provide accurate and complete information
• Keep your account credentials confidential
• Be responsible for all activities under your account
• Notify us immediately of any unauthorized use

You must be at least 18 years old to use this service.

4. Acceptable Use

You agree not to use the Platform to:

• Generate content that is illegal, harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable
• Impersonate any person or entity
• Violate any applicable laws or regulations
• Interfere with or disrupt the Platform or its infrastructure
• Attempt to gain unauthorized access to other users' accounts or data
• Use automated tools to scrape or extract data from the Platform beyond normal usage
• Resell or redistribute the service without written permission

5. Content Ownership

Your content: You retain ownership of all content you create using ViralSignal. We do not claim ownership of your generated posts.

Our content: The Platform, its design, features, analytics, viral pattern database, and AI models are owned by ViralSignal. You may not copy, modify, or redistribute any part of the Platform without permission.

6. Subscription & Payments

• Pro subscriptions renew monthly at the price and currency confirmed at checkout until canceled
• Payments are processed securely by Stripe. Applicable taxes are shown before payment
• 你可隨時取消 Pro 訂閱；使用權會維持至該付款週期結束。取消會停止日後續費，並不等同申請退款。
• Pro 維持付款後 7 天內可申請退款、毋須解釋原因的承諾。
• 加購點數：Pro 用戶一次性付款加購的點數，會在付款確認後才加入，不會過期，並會在其他點數用完後才使用；Pro 完結後，加購點數仍會保留。
• 加購點數的退款按本條處理：付款後 7 天內，可就未用的加購點數申請退款，按你為該次加購所付的每點價格計算，毋須解釋原因。
• We reserve the right to change pricing with 30 days' notice

專人代辦與 Pro 是獨立服務。收款前，我們會與你書面確認服務範圍、費用、付款週期及開始日期、取消期限及生效安排，以及退款條款。新專人代辦協議的條款不以 Pro 的退款承諾代替；本頁沒有訂立一律不退款的規定。

以上說明不會撤回已向現有客戶承諾的退款權利，亦不影響你在適用法律下的權利。

7. AI-Generated Content Disclaimer

Content generated by ViralSignal is created with AI assistance based on pattern analysis. While we strive for quality, we do not guarantee that generated content will achieve specific engagement results. You are solely responsible for reviewing, editing, and publishing any content generated by the Platform. We are not liable for any consequences arising from content you publish.

8. Limitation of Liability

The Platform is provided "as is" without warranties of any kind, express or implied. To the maximum extent permitted by law, ViralSignal shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising from your use of the service.

9. Termination

We may suspend or terminate your account at our discretion if you violate these Terms. Upon termination, your right to use the Platform ceases immediately. You may request deletion of your data per our Privacy Policy.

10. Changes to Terms

We may update these Terms from time to time. Significant changes will be communicated via email or a notice on the Platform. Continued use of the service after changes take effect constitutes acceptance of the new terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of China (Taiwan), without regard to its conflict of law provisions.

12. Contact

If you have questions about these Terms, please contact us at viralsignalapp@gmail.com.